Terms & Conditions

1. The agreement

These Terms are a contract between ODD TECHNOLOGIES LLC, of 1309 Coffeen Ave, Ste 1200, Sheridan, WY 82801, United States, operator of Teamline (“Teamline”, “we”), and the organisation that creates a workspace (the “Customer”), and they apply to every person who uses that workspace (a “User”). If you are accepting them on behalf of a company, you confirm you have the authority to bind it.

If you do not agree to these Terms, do not use the service. Our Privacy Policy forms part of this agreement.

2. Eligibility and accounts

• You must be at least 16 years old and able to enter into a binding contract in your jurisdiction.
• Sign-up requires a work email address on a company domain. Free consumer mail domains are refused, and a new workspace must confirm its address within 24 hours or it is locked until it does.
• The account that creates a workspace becomes its owner. The owner controls the workspace, its members, its channels and its settings, and may transfer or delegate that control to administrators.
• You are responsible for the accuracy of your account details, for keeping your password confidential, and for everything done under your account. Tell us promptly at info@theteamline.com if you suspect unauthorised access.

3. Your employer’s control of the workspace

A Teamline workspace belongs to the Customer, not to the individual Users in it. Owners and administrators may add and remove members, create and delete channels, apply IP allowlists and Active Hours schedules, and access, export or delete workspace content in the course of administering it. Content you post in a workspace is workplace communication, and you should treat it accordingly.

Where a Customer instructs us to disclose, restrict or delete content in its workspace, we will follow that instruction, and disputes about it are between you and the Customer.

4. Acceptable use

You agree not to use Teamline to:

• break the law, or infringe anyone’s intellectual property or privacy rights;
• post unlawful, harassing, defamatory, hateful or deliberately harmful content, or content that sexualises minors;
• distribute malware, phishing content or unsolicited bulk messages;
• probe, scan, or attempt to bypass authentication, channel membership, IP allowlists, Active Hours or the separation between companies;
• access another company’s workspace or another User’s account without permission;
• resell, sublicense or white-label the service, or use it to build a competing product;
• place a load on the service that degrades it for others, or evade rate limits and usage limits.

We may suspend or remove content or accounts that violate this section, and where the violation is serious or ongoing we may do so without prior notice.

5. Your content

You and your Customer keep all rights to the messages, files, recordings and other content you put into Teamline. We claim no ownership of it.

You grant us a limited, worldwide, non-exclusive licence to host, store, transmit, back up and display that content solely to operate the service for you — for example, to deliver a message to a channel, transcode nothing but serve a voice note back, or send a push notification. The licence ends when the content is deleted, subject to routine backup cycles. We do not use your content to train machine learning models, and we do not sell it.

You are responsible for having the right to post what you post, and for making sure your use of Teamline complies with any obligations you have to your own customers and regulators.

6. Access control features

Teamline provides per-channel IP allowlists (ACLs), Active Hours schedules and private channel membership. These are configuration tools: you decide the rules, and their effectiveness depends on you configuring them correctly. Note in particular that:

• an IP allowlist has no privileged bypass — once a channel carries rules, it is hidden from every address you did not list, including from owners and administrators;
• Active Hours windows are evaluated in UTC, not in a member’s local time zone;
• these controls restrict access through Teamline. They cannot stop a person who legitimately sees a message from copying, screenshotting or repeating it.

7. Availability and changes

We work to keep Teamline available and will give reasonable notice of planned maintenance where we can, but the service is provided without an uptime guarantee unless a separate written agreement says otherwise. We may add, change or remove features; if we discontinue a feature you materially rely on, we will give notice before doing so.

8. Fees

Teamline is currently provided free of charge. If we introduce paid plans we will publish the pricing and payment terms and give notice before they apply to an existing workspace; any fees would be exclusive of taxes, which you are responsible for, and paid plans would renew until cancelled. Where a separate order form is signed, its commercial terms prevail over this section.

9. Suspension and termination

• You or your Customer may close a workspace at any time.
• We may suspend or terminate access if these Terms are breached, if required by law, or if an account poses a security risk to the service or its users.
• On termination, access ends and workspace content is deleted in line with the retention periods in the Privacy Policy. Export what you need before you close a workspace.

10. Disclaimers

To the maximum extent permitted by law, Teamline is provided “as is” and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted, error free, or that it will meet a specific regulatory requirement of yours. Nothing here excludes a liability that cannot lawfully be excluded, and some jurisdictions do not allow the exclusion of implied warranties, in which case parts of this section may not apply to you.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, goodwill or data, arising out of or relating to this agreement. Our total aggregate liability is limited to the amounts you paid us for the service in the 12 months before the event giving rise to the claim, or USD 100 if the service was provided free of charge.

12. Indemnity

You will defend and indemnify us against third-party claims arising from your content or your use of the service in breach of these Terms, except to the extent the claim results from our own breach.

13. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules, and the state and federal courts located in Sheridan County, Wyoming have exclusive jurisdiction — without prejudice to any mandatory consumer protections available to you locally. We would rather resolve a dispute by talking first, so contact us at info@theteamline.com before filing.

14. General

• These Terms, together with the Privacy Policy and any order form, are the entire agreement between us on this subject.
• If a provision is found unenforceable, the rest stays in force and the provision is limited to the minimum extent necessary.
• You may not assign this agreement without our consent; we may assign it in connection with a merger or sale of assets.
• Not exercising a right does not waive it.

15. Changes to these Terms

We may update these Terms. The “last updated” date above reflects the current version, and material changes will be announced in the app before they take effect. Continuing to use Teamline after that means you accept the updated Terms.